Contact Us

Contact Us

At Rainbet, we prioritize transparent communication with our users. Our English-speaking support team consists of experienced specialists ready to assist you with account inquiries, technical issues, or general questions.

How to Reach Us

• Email Support: Contact us at [email protected]. Our staff provides detailed and personalized responses. Average response time: 2 hours.
• Live Chat: For urgent matters, use our website chat support. Real-time assistance from qualified advisors – available 24/7.

Our Office in Zurich

Rainbet maintains a physical office in Zurich’s business district. You can find us at:

Badenerstrasse 47, Stauffacher
2nd & 4th Floor
8004 Zurich, Switzerland

Our location is conveniently situated near Stauffacher metro station, easily accessible by public transport.

Service Hours and Support Schedule

Our customer service operates continuously – 24 hours a day, 7 days a week, including weekends and holidays. The team includes specialists in various areas: technical support, account management, payment processing, and general consultation.

What to Expect from Our Support

• Professional guidance from trained specialists
• Confidential handling of your personal data in compliance with GDPR
• Native English communication without language barriers
• Clear solutions for technical and administrative matters

Stay Connected

Follow us on social media to receive updates about platform improvements, new features, and important announcements. Our social channels also serve as an additional communication avenue for general inquiries.

Feedback and Suggestions

Your opinion matters to us. If you have suggestions for improving our service or have encountered any issues, please let us know. All feedback is reviewed by our team and contributes to the ongoing development of our platform.